Privacy Policy

SuperStream Telecom (PVT) LTD

Last Updated: August 9, 2026

SuperStream Telecom (PVT) LTD respects your privacy and is committed to protecting the personal information of our customers and website users. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, internet services, customer support, and communication services.

1. Information We Collect

We may collect information such as your name, phone number, contact information, service address, customer account information, package information, billing information, and communications with our support team.

2. How We Use Your Information

We may use your information to provide and manage internet services, maintain customer accounts, provide technical support, communicate service updates, send billing or payment reminders, respond to inquiries, and improve our services.

3. WhatsApp Communications

SuperStream Telecom may use WhatsApp and the WhatsApp Business Platform to communicate with customers regarding their accounts, service requests, support, billing information, payment reminders, service notifications, and other relevant customer communications.

4. Information Sharing

We do not sell or rent customers' personal information. Information may be shared with service providers or technology platforms when necessary to operate our services, process communications, comply with legal requirements, or protect our legitimate business interests.

5. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for providing our services, maintaining business and billing records, resolving disputes, and complying with applicable legal obligations.

7. Your Rights and Data Deletion

Customers may contact us to request access to, correction of, or deletion of their personal information, subject to applicable legal and business record-retention requirements.

8. Third-Party Services

Our services may use third-party technology and communication platforms, including Meta and WhatsApp. Their processing of information may also be governed by their respective privacy policies and terms.

9. Changes to This Privacy Policy

We may update this Privacy Policy when our services, business practices, or applicable requirements change. The latest version will be published on this page.

10. Contact Us

If you have questions about this Privacy Policy or want to make a privacy or data deletion request, contact:

SuperStream Telecom (PVT) LTD
Email: info@superstreamtelecom.com
Website: superstreamtelecom.com